About Us

At Finger Lakes Pet Resort in Farmington, NY, we strive to provide the best dog lodging, daycare, training and grooming in the Rochester area.

Our Mission

We know pets are members of the family, and that’s how they should be treated. We’re all about providing a safe, relaxing, and comfortable home-away-from-home that both you and your pets love.

Our Facilities

Located on 8 fenced acres, our facility is second-to-none. We have state of the art amenities providing safety, cleanliness and comfort for your beloved family pets. We love your pets and want them to have the best possible stay with us while you are away. ​We implement protocols to enrich the experiences of the pets who stay with us including chews, sensory wraps and aromatherapy. Personal attention goes into each and every pet’s stay.

What Makes Finger Lakes Pet Resort So Special?

We have not one, but multiple separate HVAC systems to keep our facility fresh and comfortable for your pets. Each system is equipped with UV light chambers for sanitation second to none, not to mention our first-rate dedicated cleaning systems.

Ambient music plays softly during quiet times to help your pet relax and catch some much-needed Z’s after their fun day with us.

 

We want your pets to have the best possible stay with us while you’re away. To achieve this, we have implemented protocols to enrich the experiences of the pets in our care. Personal attention goes into the stay of each and every pet.

Social, activity-based lodging is incredibly healthy and enriching for dogs. Having a routine of fun gives your pets something exciting to look forward to, keeping them having a great time rather than missing you too much. It’s beneficial for their minds and bodies, and totally supervised by our well-trained staff.

Meet The Team

Julia Smith

Ambassador

Laura Pugliese

General Manager

Glory Gumaer

Front-End Manager

Megan Russ

Activities Manager

Julia Best

Trainer

Hailey Dutton

Social Media Liaison

Happy pets. Happy clients.

“Best place to send your pets! The staff is very friendly and just loves all the pets as if they were their own! The staff goes up and beyond! Our dog Harley just loves to go!”

Jill A.

“Wonderful staff and a wonderful place to take your beloved pet, whether it be for daycare or overnight. Top-notch!”

Richard L.

“Dexter can’t wait to go to “school”. Great staff, and I feel safe leaving my boy in their care.”

Newman M.

“My dog loves Finger Lakes Pet Resort. They are easy to communicate with and seem to love my dog too.”

Marie B. 

“Staff are friendly, accommodating, and always happy to see our dog. Have used daycare, a one-week stay and nail-trimming services. Always a good experience.”

Mike N. 

“My Great Pyrenees loves this place! She can’t get in the door fast enough. Always have had a good experience.”

Julie R. 

FAQs

To keep all our feline friends safe and healthy, we require proof of vaccination for rabies and FVRCP.

To keep all our feline friends safe and healthy, we require proof of vaccination for rabies and FVRCP.

Please do! It’s important to us that your furry friend feel comfortable and right at home, so feel free to bring one or two of their toys to help them get settled.

Finger Lakes Pet Resort is staffed by highly trained and passionate pet-lovers, and many of us have cats! Each of our team members carefully provides customized care to every kitty friend.

Absolutely. We have spacious accommodations so your cats can stay together.

We highly recommend bringing your cat’s usual food to keep them on the diet they’re used to, but if you forget to bring yours we do have Fromm brand pet food for $1 per meal.

We have plenty of fluffy, clean beds and blankets, but you’re welcome to bring your cat’s favorite bedding if you prefer.

Absolutely. We’re able to accommodate many special needs, including vision/hearing impaired, geriatric, medical needs, and many others. Please give us a call to discuss how we can accommodate your pet.

Yes, we can administer any oral or topical medication. We just ask that you please bring them in their original containers with clear written instructions.

We require all our guests to be up to date on their vaccinations for rabies, distemper, and Bordetella.

Our daycare play yards have plenty of space, playground equipment, and even bone-shaped splash pools to keep dogs busy and happy! Our staff loves to get in on the fun and play games and cuddle with the dogs, too.

Absolutely. Cool, fresh water is always available.

We have a personal daycare program specifically for dogs who like playing with humans more than other dogs. Instead of joining the playgroups, your dog will play one-on-one with a caregiver, enjoying all the play and attention they desire.

Dogs are separated into groups based on their size, energy level, and temperaments. This way, we can ensure compatible playmates for each dog.

Yes, we encourage you to bring your dog’s food to keep them on the diet they’re used to, and please bag and label each serving separately. However, we do have Fromm pet food available for $1 per meal if you forget to bring yours.

We want your pet to feel right at home with us! You’re welcome to bring one or two toys to help them settle in.

We want your pet to feel right at home with us! You’re welcome to bring one or two toys to help them settle in.

Yes! Every suite at Finger Lakes Pet Resort comes with a raised cot with soft, clean blankets, but you’re welcome to bring a bed from home.

Absolutely. We’re able to accommodate many kinds of special needs including vision/hearing impairment, geriatric, medical needs and many others. Please give us a call to discuss how we can accommodate your pet.

Of course! We have suites of all sizes to accommodate your fur family.

We’d be happy to! Please give us a call to discuss your dog’s perfect style.

Absolutely. Many dogs develop mats from time to time, and removing them is an important part of keeping their coat clean and comfortable.

We only use natural products designed especially for use with dogs. Additionally, we offer a line of premium shampoo upgrades, which can help control shedding, dandruff, or tangling.

Yes! Grooming or bathing can be added on to any daycare or boarding reservation, just let us know ahead of time, and we’ll make sure your pet goes home smelling and looking amazing.

Yes, all breeds are welcome at Finger Lakes Pet Resort.

Of course! The impressionable first few months and years of a dog’s life are the best time to start training. We have special puppy training programs designed to get them started off strong.

Our programs specialize in obedience training, manners, impulse control, and everything else that makes a dog a perfect family companion. We’ve had remarkable success getting lasting results in dogs of all ages and breeds.

Yes, we’re able to work on most challenges—give us a call to find out how we can help.

Awards

Julia Smith

Ambassador

Julia has been working with Finger Lakes Pet Resort for 7 months as a reservation specialist. Recently she has taken on the role of ambassador as well. Having grown up in a farm town in New Jersey she is no stranger to animals of all kinds. She has a love of music, with 13 years of experience playing many different instruments. She has spent most of her life performing and isn’t afraid to talk to anybody and everybody. Look for her at some of your local fairs and events, she would love to say hi!

Laura Pugliese

General Manager

Laura began working for Finger Lakes Pet Resort in October of 2021, where she started as the Reservation Specialist and was the first person for the company to earn her 10 star certification. In 2022, Laura was promoted to Front End Manager and later became the General Manager in February of 2023. 

Laura has an extensive background in animals as she was formerly employed at The Ontario County Humane Society for close to 30 years, where she fed her love for animals while working with animals of all shapes and sizes in the kennels. She became the lead of the “For the Love of Letty” program where she worked with dogs that were aggressive and turned them through love and patience into loving adoptable dogs. 

Now, Laura has found a home here at the Resort, where she has formed close knit relationships with the dogs and the clients, and looks forward to seeing her “other” furkids each day. “We love all of our guests here. They are your babies, but they are our babies while they are here.” 

When Laura is not at the resort, you will find her at home with her husband of over 20 years, her dogs, cats, fish, crab, gecko, or visiting with her 3 daughters and 5 grandchildren.

Glory Gumaer

Front-End Manager

My Name is Glory. I started working at Finger Lakes Pet Resort in June of 2020 as a receptionist and was promoted to Front End Manager in April of 2023. I have always loved animals (especially dogs) and since working here, I have become passionate about not only taking care of the pets I meet but developing wonderful relationships with both the clients and the people I get to work with.

Megan Russ

Activities Manager

Megan has been working at Finger Lakes Pet Resort for four years. She has always had a passion for animals since she was young and has owned dogs and cats throughout her life. Before she found Finger lakes Pet Resort, she worked at two other boarding and daycare facilities and knew working with animals was her calling.

She first started at Finger Lakes in the Lodging Department, where she was a caregiver for dogs that were only able to do individual activities. She really enjoyed working in that department and loved interacting with the dogs one on one. She then went on to join the activities department where she was able to work with multiple dogs at a time and interact with them in group play. After learning a lot from this opportunity about dog behaviors and training techniques, Megan was promoted to Activities Manager in the summer of 2022.

When Megan is not at Finger lakes pet resort, you can find her at home with her husband and her two rescue dogs Nyla and Yogi. To this day, she absolutely loves her job and says that coming in everyday and seeing the dogs and knowing the dogs are happy to see her, just puts joy in her life. 

Julia Best

Trainer

Hello, I’m Julia Best! I’ve been working with dogs long before I decided to become a trainer. 

Before Finger Lakes Pet Resort, I spent three and a half years with the Ontario County Humane Society as a kennel attendant. Aside from managing kennels, I would feed the animals and take dogs for walks. 

I began at FLPR as a bather and moved into caregiving. Six months later I moved into our activities department and began managing groups of dogs while they play. 

Working with dogs helped me realize my passion so I decided to pursue a career in dog training here at FLPR.

Hailey Dutton

Social Media Liaison

Hailey is a small-town girl who grew up on several dairy farms until her family settled in the heart of Chautauqua County, Sinclairville. Being surrounded by animals from a young age sparked her passion and love for them. 

Knowing where her heart lies, she chose a major at St. Bonaventure University that would allow for opportunity to work with animals – Communication and Digital Media. 

Moving to Rochester was the next move, after graduating with her bachelors degree. Soon after she found a home at Finger Lakes Pet Resort – first as a receptionist and then cross trained into all departments. Now she is part of the activities team and the social media coordinator for the facility. She’s a smiling face both clients and their dogs love to see. 

Kerri is a lifelong dog lover and can’t imagine life without them! Her current “pack” consists of an old hound dog named Ward and a little black cat named Killakee, along with her son Roland. Together they all equally enjoy long walks in the neighborhood or a chill day at home playing video games. Kerri originates from our Coleman location in Mount Pleasant, where she has worked since 2013, and she has known many My Three Dogs regulars since they were puppies!
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